Privacy Policy

Introduction

This Privacy Policy describes how Catalog Crafter ("we", "us") collects, uses, shares, and protects information about you when you use our website and services. By using Catalog Crafter, you agree to this Policy.

Information We Collect

Information you provide

• Identity data — name, email, company, role
• Account data — login, preferences, usage context
• Billing data — company details, VAT, payment metadata
• Support data — messages, attachments, meeting notes

Information collected automatically

• Technical data — device, browser, IP address, language, operating system
• Usage data — pages viewed, actions taken, timestamps, referrers
• Cookies & similar — session identifiers, analytics, and (with consent) marketing cookies
• Approximate location — derived from IP address

How We Use Information

• Provide and operate the service
• Respond to requests and provide support
• Personalize experience and content
• Analyze usage and improve our product
• Communicate updates and offers (with consent)
• Protect against fraud and abuse
• Comply with legal obligations

How We Share Information

We do not sell your personal data. We share it only as described below and with appropriate safeguards.

• Service providers — hosting, analytics, support, communications, and payment partners
• Legal & compliance — when required by law
• Business transfers — as part of a merger, acquisition, or asset sale
• With your consent — when you ask us to share

Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.

• Encryption in transit (TLS)
• Access controls and least-privilege
• Monitoring and regular reviews
• Vendor due diligence and contracts

Your Rights

Depending on your location, you may have rights over your personal data. To exercise them, contact us using the details below.

• Access and portability
• Correction and deletion
• Restriction or objection to processing
• Withdraw consent (where applicable)

Data Retention

We keep personal data only for as long as necessary to provide the service and meet legal obligations, after which we delete or anonymize it.

• For as long as necessary to provide the service
• To comply with legal, tax, and accounting requirements
• Then delete or anonymize according to our schedules

Cookies

We use cookies to run our website and improve your experience. You can manage your preferences at any time using the Cookie banner or preferences link in the footer.

• Essential — required for core functionality
• Analytics — helps us understand usage
• Marketing — only enabled with your consent via the Cookie Manager

Changes to This Policy

We may update this Policy from time to time. We will post the updated version here and, if changes are significant, we will notify you.

Contact

If you have questions or requests regarding this Policy, please reach out to us using the details below.