How Catalog Crafter uses Shopify order data for Inventory Sync
When you enable Inventory Sync for your Shopify store, Catalog Crafter uses order events to account for units committed to orders, fulfilled, cancelled, or returned to stock. We use those records to reconcile inventory after a missed update and keep the quantities available for sale aligned across the sales channels you connect.
The records used for inventory include shop, order, line item, refund, fulfillment, product, variant, inventory item, and location identifiers, as well as quantities, event dates, and statuses. An order identifier can be linked to a buyer in Shopify. The order fields selected for inventory exclude buyer names, postal addresses, email addresses, and phone numbers.
We use these Shopify order records exclusively for inventory operations. Marketing, advertising, AI training, selling buyer data, and automated decisions about buyers are outside that purpose.
Shopify sends us requests to access or delete data. These requests can include buyer contact details. Our case queue stores the identifiers needed to handle the request in encrypted form. The queue excludes buyer contact details and the original message. When we record the outcome, we remove the encrypted identifiers from the active case.
To operate and troubleshoot the embedded Shopify app, general access logs record the request IP address and the user-agent sent with the request, which can identify the browser or operating system. Inventory and privacy webhook logs record the type and result of the delivery, along with timing information.
For questions about how Catalog Crafter handles Shopify data for your store, contact privacy@catalogcrafter.com.